Contact Support

Need a hand? Here's how to reach the Zinley team and community.

Report a bug in the app

The fastest way to flag a problem is the built-in Report a bug button (the bug icon at the bottom-left of the sidebar). It goes straight to the team — see Report a Bug.

Community & channels

Zinley links these from the bottom of the sidebar:

• Discord — the community, and where support happens. Add your Discord username in a bug report and the team's bot auto-tags you for faster help.
• X — updates and announcements.
• Reddit — community discussion.

Before you reach out

A quick check of Common Issues solves many problems in seconds (sign-in, phone number, credits, devices).

Account & billing questions

For plan, credits, phone-number billing, or payment questions, see Billing & Usage.