Email replies and copying you

Decide when your agent answers incoming mail and when you are copied. These controls apply to its own email behavior; connecting Gmail is a separate setup.

Open it

On desktop or mobile, open Settings → How your agent works. The row uses the agent's name. Find Email replies and Copy me on emails your agent sends.

Choose when it replies

Select a choice and check its saved state. A failed save leaves the prior behavior in effect. Use Only when addressed for busy copied threads and Never auto-reply when you want to review before deciding what to send.

Reply behavior does not grant an unknown sender access to your private files, devices, or owner-level tools. Trusted identities, block lists, and action approvals still matter.

Choose when you are copied

Always keeps you copied on the agent's outgoing mail where the behavior applies. When it matters lets it bring you in when needed. Neither choice means every incoming message will be forwarded to you.

For a particular thread, state the audience explicitly: “Draft a reply to Lea only. Do not reply all or attach the budget.” Review recipients in the proposal or sent record.

Verify a change

Use a harmless message from an address you control. Check the received message, reply, recipients, and timestamps in History → Emails. For a group-thread behavior, check whether the agent was actually addressed. Avoid testing by repeatedly sending real invitations or commitments.

If it stays quiet or replies unexpectedly

Confirm the saved option, sender identity, whether the sender is blocked, and available credits. Check if the message was addressed to the agent and whether a proposal is waiting in Action Center. If you need it to stop replying, change the reply setting, then separately stop or resolve any already-running work.

See When someone emails your agent for sender access and Authority for actions beyond a reply.