Email behavior
Open Configure → Your Zinley → Behavior → Email behavior to decide when Zinley replies and when you stay copied.
When Zinley replies
| Setting | What happens |
|---|---|
| Reply to every email | Replies to inbound email it is allowed to handle. |
| Only when asked | On group threads, stays quiet unless the message is directed to Zinley. |
| Don't reply automatically | Saves the thread without sending an automatic reply. |
Use Only when asked when Zinley is copied on busy group threads. Use Don't reply automatically when you want email to remain read-only.
When you are copied
- Keep me copied keeps you on each thread.
- Only when needed lets Zinley work directly with the other participants and bring you in when your input is required.
This controls visibility, not authority. An action can still require approval even when you are not copied on every message.
Approval for external actions
The account-wide Before taking action setting applies to outgoing email, calls, calendar changes, and other external actions:
- Ask me first creates a proposal and waits for you.
- Go ahead lets Zinley complete the action within the boundary you gave it.
Start with Ask me first for sensitive recipients, commitments, purchases, or new workflows. See Authority & approvals.
Address and model
Zinley normally sends from its own {username}@me.zinley.com address. A connected personal Gmail account is used only when you explicitly ask to send from it.
Email has no AI model button. It uses the account default under Configure → Speed & Model → Default model. Changing the AI model beside the direct Chat message box does not change email's default. See Choose the right AI model setting.
Review completed threads in Email threads & receipts. To stop one sender rather than all replies, use Trusted & blocked senders.