Chat: ask, attach, and hand off work

Use Chat for a question, a draft, a file, or a job with a clear result. Give the context and boundary in the same request.

Open it

On desktop or mobile, open Home → Chat or select an existing conversation. On desktop, the sidebar also provides your recent tasks and search. Use New chat when you want a fresh thread of work.

Send the right context

  1. Write the result you want.
  2. Use the attachment control to add the relevant supported file, image, or screenshot.
  3. Wait for attachments to finish preparing and check that the intended files are included.
  4. Say which version is authoritative and what the agent may do with it.
  5. Send, then answer any missing-context question in the same conversation.

“Compare these two proposals. Use the revised file as current, cite sections, and list only material differences. Do not email or share them.”

A filename mentioned in text is not an attached file. If it is on another computer, choose that approved computer through Settings → Devices → Work here, or use Work on in mobile Chat. Follow cross-device setup.

Read progress and results

Replies and work steps appear as the agent proceeds. Open detail when you need to understand a tool action. A running step, generated draft, or proposed plan is not a completed send, booking, or deployment.

Open returned files and previews. Check names, dates, amounts, and source links. If a source was unavailable, ask what remains unverified rather than treating a confident summary as complete.

When a mobile reply arrives later

Still working… below the latest reply means the server is continuing that turn after the live stream ended. Wait for the saved reply rather than sending the same request again. If it changes to No reply yet., choose Reload to fetch the saved conversation. Reload reads the existing history; it does not submit the job again or prove the external action completed.

Approve, correct, or stop

An action can need your approval in Chat or Action Center. Review the actual audience, content, attachments, and cost before approving. To correct the plan, state the change in the same conversation.

Use the active stop control when you need work to stop and wait for confirmation. Stopping processing does not reverse an external action already completed. Ask for a corrective action separately.

Model, voice, and reusable context

Current desktop and mobile apps use Settings → Model as the saved model preference. The composer model label opens that page. Use Voice for dictation or a live conversation and media guidance for images, video, or music.

Tell the agent when a preference should be remembered. Inspect saved context in Settings → What your agent knows about you on desktop or Settings → About you on mobile, including How I do things and recent changes. Correct the saved item if it is wrong; do not assume every past message is remembered verbatim.

For organizing or exporting work, see Conversations. For a failure, use the support playbook.