Speed & Model

There are two places to choose an AI model because Zinley can receive work in two ways. The choices are separate: choosing an AI model in direct Chat does not change the account default, and changing the account default does not change direct Chat.

Quick rule: If you are typing a message in Zinley Chat, use the AI model button beside the message box. If there is no AI model button where you are working, use Configure → Speed & Model → Default model.

Where the work starts Choose the model here What the choice controls
Direct text Chat in the web app, desktop app, iOS app, or Android app The AI model button beside the message box Messages you send directly from that app or device
A channel or job with no AI model button Configure → Speed & Model → Default model The part of the job Zinley runs through your account

1. Choose a model in direct Chat

Use the AI model button beside the message box when you are typing directly to Zinley in:

  • the Zinley web app;
  • the Zinley desktop app;
  • the Zinley app for iOS;
  • the Zinley app for Android.

To change it:

  1. Open Chat in the web, desktop, iOS, or Android app.
  2. Find the AI model button beside the message box. It shows Auto or the name of the selected AI model.
  3. Select Auto or a specific AI model. Choose Show all models if the AI model you want is not in the short list.
  4. Send your message. That selection applies to the direct-chat messages you send from that app or device until you change it.

The selected AI model is sent with each direct-chat message while it remains selected. Each app or device remembers its own direct-chat choice. Choosing an AI model on the web does not change the desktop or mobile choice.

Auto lets Zinley choose an AI model for each message. Paid plans can select from the AI models currently available to that account. Locked choices show the plan needed to use them. Open Show all models to see the current list.

AI model names, availability, and credit rates can change. Use the names and plan labels shown in the product instead of relying on a static list.

2. Set the default for channels and jobs Zinley runs for you

Open Configure → Speed & Model → Default model when the place where you are working has no AI model button. This account default is used for:

  • iMessage and SMS;
  • Telegram and Discord;
  • email;
  • live voice and phone calls;
  • scheduled tasks;
  • meetings and interviews Zinley joins;
  • other work Zinley runs for you after the job leaves direct Chat.

To change it:

  1. Open Configure.
  2. Open Speed & Model.
  3. Under Default model, select Auto or a specific AI model.
  4. The next eligible channel request or job uses that account default. You do not need to reopen the channel.

Leave this default on Auto unless you need one named AI model for those channels and jobs. Auto balances capability, speed, and cost separately for each request.

When one job crosses both controls

A single outcome can pass through both scopes:

  1. You type “Join this interview for me” in direct Chat. That instruction message uses the AI model selected beside the message box.
  2. Zinley enters the meeting. The live meeting has no AI model button, so it uses the account default under Speed & Model.
  3. A scheduled follow-up runs later. That scheduled job also uses the account default.

The same rule applies when a direct-chat request starts an email, phone call, or another job. The direct message uses the choice in direct Chat. The later channel, call, meeting, or scheduled job uses the account default.

Priority processing is separate

Priority processing is a paid speed option for supported requests. It changes processing priority. It does not change which AI model setting applies, and it does not copy a choice between Chat and the account default.

The product shows the premium rate and charges it only when priority is actually delivered. Use it for time-sensitive or longer work; turn it off when standard processing is enough.

Image and video models are separate

The same Settings page contains separate choices for image and video generation. Those choices do not replace the direct-chat AI model or the account default described above.

If the wrong model appears to run

  • Direct Chat on web, desktop, iOS, or Android: change the AI model beside the message box in that app.
  • iMessage, SMS, Telegram, Discord, email, live voice, calls, meetings, scheduled tasks, or jobs Zinley runs for you: change Configure → Speed & Model → Default model.
  • A web choice is missing on mobile or desktop: this is expected; each direct-chat app keeps its own selection.
  • A specific AI model falls back to Auto: check plan access, current AI model availability, and whether the request needs a capability that AI model does not support.
  • Credits are falling quickly: return both relevant controls to Auto and review Billing & Usage.

See Chat basics, Images, video & music, and Plan limits.