Plans and limits
Check the live comparison before relying on a feature, model, or quota. Plan names such as Free, Plus, Pro, and Max do not describe every current operational limit by themselves.
Open it
On desktop or mobile, open Settings → Account → Plan & billing, then the current plan comparison or upgrade view. For an individual feature, read the limit shown on that feature's screen too.
Compare the work you need
| Limit or capability | Why it matters |
|---|---|
| Daily and monthly credits | How much eligible work can run before another pool or refill is needed. |
| Named models and Priority processing | Which choices can be selected under Settings → Model. |
| Check-in frequency | How often background checks can run. |
| Concurrent or long-running jobs | Whether another task can start while work is active. |
| Active phone lines and call limits | Whether a number can be active and a call can proceed. |
| Scheduled tasks and integrations | Which repeated or connected workflows can run. |
| History visibility | Which older call, email, or receipt records the view can return. |
Prices, allocations, and availability can change. Use the actual values shown for your account and billing period, including any trial or offer.
Distinguish a plan limit from a missing connection
A locked model explains a plan restriction. An unavailable computer, expired service token, denied microphone, or unsupported feature on an old app build requires a different fix. Upgrading does not automatically repair those dependencies.
Zinley's Computer is not a Plus-only feature in the current backend; availability and credits still apply. Do not use an old comparison screenshot to decide access.
When you hit a limit
Read the specific message. You may need to wait for a refill, stop another running job, pause a line or task, reconnect a service, or choose a supported option. Review Billing and usage before buying more credits or changing the plan.
A history visibility window is not a guarantee about every kind of data retention or recoverability. For information you need outside Zinley, export or save a permitted copy while available.
Report a mismatch
If the comparison says a feature is included but the app locks it, refresh the account after checkout and confirm the sign-in email. Send support the plan, app version, feature, timestamp, and receipt reference if relevant. Keep payment credentials out of the report.