Plan limits

Zinley has four plans: Free, Plus, Pro, and Max. Choose from the work you need to run, not from the longest feature list.

Check live limits in the product

Credits, prices, and operational caps can change as plans evolve. Before upgrading or designing a workflow around a number, open the plan comparison in Billing and check the value shown for your account.

The live comparison is the source for:

• daily and monthly credits;
• model availability;
• concurrent requests;
• active phone numbers;
• scheduled tasks;
• phone-call duration;
• Zinley's Computer and other plan features.

This guide explains how limits behave without duplicating every dynamic value.

Call and email history

The visible history window in Calls & Emails is plan-based:

This table applies to call and email history. It does not define how long chat conversations or every connected channel remain visible.

When you reach a limit

Zinley should identify the limit and the available next step. Depending on the resource, you can:

• wait for a credit reset, buy wallet credits, or enable extra usage when available;
• pause an active phone line before enabling another;
• cancel a scheduled task you no longer need;
• wait for a running request to finish;
• upgrade after confirming the higher plan's live limit.

See Billing & Usage, Phone lines, and Scheduled tasks.