Interface tour

The app is organized around four questions: what needs you, what Zinley is doing, what it knows, and what it may use.

Home

Home is the overview of your representative. It brings together setup, pending decisions, recent work, and the ways other people can reach Zinley.

Use it to answer:

• Is Zinley ready for the next job?
• Is anything waiting for my approval?
• What did it handle recently?
• Which identity and channels are active?

Brief, People, and Topics

Brief is the concise view of what changed and what needs you.

People holds relationship context around a person. Topics holds the timeline, findings, and open work around a matter. These surfaces let you inspect the context Zinley uses instead of treating memory as a black box.

Chat and voice

Chat is where you prepare, ask, and delegate. Voice is a direct spoken conversation with Zinley. Neither automatically means Zinley has joined a separate phone call or meeting. To bring Zinley into one, send the meeting link or dial-in and say “Join me here” when you will attend, or “Join this for me” when you will not.

Website language

Use Website language in the zinley.com navigation to change the interface. The current website has 27 localized UI languages and automatically detects a supported browser language on a first visit. This setting is separate from the language Zinley uses in a call, email, text, or meeting; see Languages & automatic learning.

Brief, decisions, and Calls & Emails

Decisions and follow-ups surface in Home, the Brief, and their related Topics. There is no separate Inbox screen to manage.

Calls & Emails is the chronological receipt history for those two channels. Use it to verify an interaction; use Topics to understand the larger matter.

Your representative

Identity and behavior settings shape how Zinley appears to other people:

• Identity & contact card
• Email address and email behavior
• Phone lines and voice & call behavior
• Authority & approvals

Connections and repeatable work

Devices and connected services extend where Zinley can work. Scheduled tasks, workflows, and skills turn a successful handoff into repeatable work.

Add a connection because a job needs it, not because it appears in a setup list.

Account

Account & privacy covers sign-in, devices, data, and account lifecycle. Billing & Usage and Plan limits explain usage and availability.

Continue with the Quick start or How representation works.