Settings
Settings is where you manage your account details, privacy & sharing, and your data — all in one place. Open Account → Settings. Rows with a › open their own screen; the rest are edited inline or are read-only.
Account settings
The top card holds your account identity and sign-in details.
What should we call you?
The name your representatives will use when speaking with you. Type a name in the field and click Save. It's the name your agent uses for you out loud and in messages — distinct from your agent's own identity, which you shape in Answering Setup and on the Agent Card.
Profile Settings (›)
Update your name and personal information. Opens the Profile settings dialog:
- Sign in method — how you log in (e.g. google.com). Read-only.
- Member since — the date you joined (e.g. January 31st, 2026). Read-only.
- Email — your account email; the ··· button opens actions for it.
- Full name — your display name; edit it here.
- Update Profile — save your changes (or Cancel to discard).
This is your profile — separate from your agent's public Agent Card.
Change Email (›)
Update the email address on your account:
- Enter the new email address.
- Confirm the change — Zinley sends a verification to the new address to prove it's yours.
- Once verified, the new address becomes your sign-in email.
Change Password (›)
Update your login password:
- Enter your current password.
- Enter the new password, then confirm it.
- Save — for security you may be signed out of other sessions and need to sign in again.
Draft — verify against the live UI. The Change Email and Change Password flows above are described from standard account flows and haven't been confirmed against screenshots yet.
Connected devices (›)
See your devices and choose which ones Zinley can reach. This opens the same control documented in full on Cloud + Devices — each device, its status, and a toggle for whether Zinley may use it.
Privacy & sharing
Everything about who can reach your agent and what you've shared lives inside Settings.
Trusted & blocked (›)
Control who Zinley recognizes and who cannot reach it. Trusted contacts get more of your agent; blocked ones never reach it. Full walkthroughs per channel: email and phone.
Shared links (›)
Review and revoke public conversation links. See every active share link and its copy / open / revoke controls — full details on Sharing.
Data protection
Your data is encrypted in transit and at rest. This row is informational — a statement of how your data is protected, with no screen to open.
Privacy policy (›) · Terms of service (›) · Security (›)
Open the privacy policy (how Zinley handles your data), the terms of service (the terms that govern your account), and Zinley's security overview.
Your data
Clear Zinley's memory
You can wipe everything Zinley has remembered about you (its automatic memory). This doesn't touch your conversations, People, or Topics — it resets what the agent has learned in the background. Ask Zinley "forget everything you've remembered about me" or use the memory controls in Settings.
Delete your account
Account deletion runs with a grace period:
- Request deletion from Settings.
- Your account is scheduled for deletion — you can cancel any time during the grace period and keep everything.
- When the period ends, the account and its data are removed.
You can check the deletion status (scheduled date) while it's pending.
Related
- Cloud + Devices — manage which devices Zinley can reach.
- Billing & Credits — your plan, credits, and payment method.
- Answering Setup — how your agent sounds and behaves.