Cloud and connected computers

Use the same Zinley account on your phone and computers. Cloud work can continue independently; a local task needs the particular computer, app, file, and permissions it uses.

Choose where the work belongs

Place Useful for What you need
Cloud Connected services, email, scheduled work, and other supported online tasks An account and the relevant connection or plan capability.
Your computer Local files, installed apps, signed-in browsers, and terminal work The desktop app running on that computer, network access, and the required permissions.
Your phone Chat, live voice, photos, documents, and supported phone tools The mobile app, network access, and permission for the requested phone feature.
Zinley Computer Work in a separate cloud computer Availability and access shown in your account; provide any files it needs.

A cloud computer does not automatically contain your computer's files. Signing in on mobile does not grant access to another computer.

Open the computer list

  1. Open Settings in the desktop or mobile app.
  2. Choose Devices under Connections.
  3. Look under Computers for your registered machines. A Zinley Computer section may also be shown.
  4. Check the computer's name, access switch, and last-seen or Online status.

The current list intentionally shows computers. Phones, tablets, and browser sessions can be registered to your account without appearing as computer rows. A missing phone here does not mean mobile sign-in failed.

Understand the access switch

The switch on each computer row controls whether work started elsewhere may use that computer. Its accessible label is Allow access to [computer name]. Turning it off shows Access off. A remote request cannot grant itself access or approve an operating-system permission.

You can still use the desktop app locally with remote access off. To accept work from elsewhere again, turn access on yourself in Settings → Devices. If a secure-disconnect message remains, follow Retry until the app confirms that an active screen or control session has ended.

Manage a computer

Action Desktop Mobile Result
Work here Open the row's three-dot menu Tap the computer row Selects this computer for work in Chat.
View screen Open the row's three-dot menu Tap the computer row Opens the supported screen-viewing flow; availability and permissions still apply.
Rename Choose Rename in the row menu Tap the row, then Rename Gives the computer a name you can use in requests.
Remove Choose Remove, then confirm Tap the row, then Remove, then confirm Removes that registration. A signed-in installation may register again.

Use distinct names such as Work MacBook and Studio PC. The current desktop computer cannot be removed from its own list. Sign out on a computer you no longer own; deleting its row is not the same as signing it out.

Know what follows your account

Conversations and supported saved account settings belong to the signed-in account. Your selected account model is managed in Settings → Model. Notifications can go to several configured destinations.

Operating-system permissions, microphone and camera access, notification permission on each phone, and hardware shortcuts remain device-specific. Change them on the device that will perform the task. Read Mobile settings and permissions for the phone controls.

Verify work, not just presence

Online and last-seen information show availability signals. They do not prove a task ran. Read the reply or receipt and inspect the returned file, screenshot, command output, or other evidence.

Continue with Connect a computer or phone, Work across devices, or Zinley's Computer.