Chat

Chat is where you talk to Zinley directly — ask questions, think through a plan, delegate a task, or simply tell it to handle a call, an email, or a follow-up, all from one place.

The Zinley Chat screen: conversation history on the left, header controls up top, the greeting and suggestions in the middle, and the message box with credits and model selector below.
Chat — conversation history on the left, the task and controls up top, and the message box below.

The header

Across the top of a chat you'll find the task name and three controls. On the far left, the collapse sidebar icon hides or shows the conversation list; next to it is the task name and status (e.g. "New task" · Ready). The three controls on the right each open a small panel — covered below.

Runs on — pick a workspace

Choose where this message actually runs. Click Runs on to open "Run on — Choose a workspace for this message."

The Run on panel with Zinley computer (Cloud workspace) selected and an Add a device option.
Runs on — run the task on Zinley's cloud computer, or add your own device.
  • Zinley computer (Cloud workspace) — Zinley's own virtual computer, selected by default (the ✓).
  • Add a device → — connect your own computer or phone so tasks can run there instead. Manage what's connected under Devices.

Contact — how people reach this agent

Click Contact to see the agent's channels and manage its identity.

The Contact panel showing the agent, its phone number status, email address, and a Manage in Agent Profile link.
Contact — the agent's number and email, plus a shortcut to its profile.
  • [Your agent] — "Always on — share these and [agent] answers for you."
  • Number — its phone line and current status (e.g. "Number paused — Reactivate it from the Identity tab"). Click through to fix it.
  • Email (…@me.zinley.com) — "CC or forward anything to it." Use the copy icon to grab the address.
  • Manage in Agent Profile → — jump to Your Zinley for the full setup.

Call — talk to your agent live

Click Call [your agent] to talk to your assistant by voice, right in the browser.

The Call dialog with a Start call button and a Voice and call settings link.
Call — start a live voice chat with your agent in the browser.
  • Start call — begin a live voice conversation — "Talk with your assistant in this browser."
  • Voice and call settings — adjust the voice and how calls behave (see Your Zinley).
  • Clear — start the call fresh.

Conversation history (sidebar)

The left column keeps every conversation you've had:

  • New chat — start a fresh conversation. The refresh icon reloads the list.
  • Search — find any past conversation by keyword.
  • Conversations are grouped by time — Today, Yesterday, Previous 7 days, and Older — newest first.
  • Each entry shows where it started (a source tag like [Web] or [Nghiem's MacBook]), a title, and how long ago it was. Click one to reopen it — everything stays searchable.

Starting a conversation

Open a new task and you'll see a greeting ("Good morning, hoang") and a one-line reminder of what your agent can do. To get going:

  • Click a suggested prompt — e.g. "Plan my day and highlight what needs me," "Draft a thoughtful email from my notes," or "Research this deeply and give me a clear recommendation."
  • Or type in the Message… box and press Enter. Ask naturally: "Email Anh and ask for the updated invoice," or "Call the clinic and reschedule my appointment."

Under Reach [your agent] you can also Claim your free number or copy its email address — the same assistant answers by phone and email.

The message box

Control What it does
📎 Attach Add a file or image for Zinley to work with
🎤 Speak Turn on the mic to dictate your message instead of typing
↑ Send Send your message (or just press Enter)

Credits

Just above the message box, a Credits bar shows how much you have left (e.g. 39.9K). Click the ⓘ for a breakdown:

The Remaining credits popover showing Daily, Monthly, and Wallet balances.
Remaining credits — daily, monthly, and wallet balances at a glance.
Bucket Resets What it is
Daily Resets daily A daily allowance included with your plan
Monthly Resets monthly Your plan's monthly credits
Wallet Persistent Top-up credits that don't expire

How credits work → opens the full explanation. For your plan and top-ups, see Billing & Usage.

Choosing the model / team

The selector at the bottom-left (e.g. Auto Max · multi-agent) controls how much horsepower each task gets. Open it to see the setup:

The Auto Max selector: a Boss model that auto-routes, plus a team of worker models that run in parallel.
Auto Max — a "boss" model routes the work and a team of workers runs in parallel.
  • Auto Max — multi-agent: a team works on every task.
  • Boss · auto-routes (e.g. Opus 4.8) — reads each task and routes it: does the high-value work itself and delegates the rest.
  • Team · runs in parallel (e.g. Qwen 3.7, Kimi K2.7, GLM-5.2, Sonnet 5, GPT-5.6 Terra) — the heavy lifting fans out across the team, mostly on cheaper workers, escalating to a premium one only when it matters.
  • A line at the bottom confirms your tier — e.g. *"You're on the top-tier team — full boss
    • workers."*

Pick a lighter mode when you want speed or to save credits, or the top tier for the hardest work. More in Performance and Image & video.

One identity across phone and email

Zinley has a single identity that works everywhere: CC it into any email thread, or call its number, and it picks up 24/7. When you ask it to reach someone, it acts as the second you — see What is Zinley? for how that works.

Next steps

  • Quick Start — your first conversation, step by step.
  • Tasks — delegate longer work and track it to completion.
  • Your Zinley — shape how Zinley sounds and behaves in every reply.