Unable to Open Project or Send Prompts
Problem:
Some users may experience an issue where they are unable to open a project or send prompts within Zinley. This typically occurs due to permission or application execution issues.
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Solution:
The easiest way to fix this issue is by launching Zinley through the terminal, which bypasses some of the restrictions macOS might impose.
Before workaround:
- Make sure you log out.
- Close the app.
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Steps to fix:
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Open Finder and locate Zinley in your Applications folder.
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Right-click on the Zinley app icon and select "New Terminal at Folder".
- If this option is not available, you can enable it by going to System Preferences > Keyboard > Shortcuts, and under Services, check the option for New Terminal at Folder.
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In the terminal window that opens, run the following command:
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Zinley should now start successfully, and you should be able to open projects and send prompts without issue.
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Additional Notes:
- This solution helps avoid any permission or path-related issues that may be preventing Zinley from functioning correctly.
- If the problem persists, ensure that Zinley has the necessary permissions to access files and folders on your Mac by checking System Preferences > Security & Privacy > Privacy > Files and Folders.
For more details and assistance, you can always reach out to our Support Team or join the Zinley Discord Community.
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