Unable to Open Project or Send Prompts

Problem:

Some users may experience an issue where they are unable to open a project or send prompts within Zinley. This typically occurs due to permission or application execution issues.

Exiting Code Mode

Solution:

The easiest way to fix this issue is by launching Zinley through the terminal, which bypasses some of the restrictions macOS might impose.

Before workaround:

  1. Make sure you log out.
  2. Close the app.
Exiting Code Mode

Steps to fix:

  1. Open Finder and locate Zinley in your Applications folder.

  2. Right-click on the Zinley app icon and select "New Terminal at Folder".

    • If this option is not available, you can enable it by going to System Preferences > Keyboard > Shortcuts, and under Services, check the option for New Terminal at Folder.

  3. In the terminal window that opens, run the following command:

  4. Zinley should now start successfully, and you should be able to open projects and send prompts without issue.

Exiting Code Mode

Additional Notes:

  • This solution helps avoid any permission or path-related issues that may be preventing Zinley from functioning correctly.
  • If the problem persists, ensure that Zinley has the necessary permissions to access files and folders on your Mac by checking System Preferences > Security & Privacy > Privacy > Files and Folders.

For more details and assistance, you can always reach out to our Support Team or join the Zinley Discord Community.

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